Cookie Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally and we do not store personal information, such as log-in details, names, addresses or credit/debit card details in cookies.
These pieces of information are used to improve services for you through, for example:

  • Recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • We use cookies to help track what you have added to your shopping bag/basket/order. To order products from this website, you will need to have cookies enabled in your browser.
  • Cookies are used to remember you when you return to the website so that you do not "lose" any products that you have previously added to your shopping bag/basket/order.
  • We also use cookies to gather statistical information about your visit which we use to improve the browsing experience for our customers.

There are two types of cookie you may encounter when using our site:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
The First party cookies we use are listed below;

Essential

We use these cookies to allow our servers to respond to your requests, for example adding a product to your basket, and using our promotions. These cookies a needed for our website to work for you They are low risk cookies in terms of intrusive to our web site users but essential for our site to function.

User engagement

Our site uses some social media tools such as Twitter, Facebook and YouTube > and also permits users to register on our site so as to be kept updated on news about our products and services.. This allows for a certain element of user engagement and these cookies allow this to happen. These types of cookies are non-essential for the functionality of our site.

The Third party cookies we use are listed below;

_utma, _utmb, _utmc, _utmz, _ga, _gid

These cookies enable Google Analytics. This is a software service provided by Google that helps us improve our site presentation and marketing.

They help us analyse the traffic on our site. We track information such as the number of visitors to our site, the most popular pages and the most popular products on our site. They also help us measure the success of our marketing campaigns.

These cookies never track confidential or personal information. The information provided by Google Analytics can only be seen by Google, and our relevant marketing teams. They do not identify individual users of our site.

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