Terms and Conditions

A minimum value of £20.00 applies to all orders

Ever effort is made to dispatch goods within 5 working days, many are in the post the next day, but please allow 21 days for receipt.
GENERAL
ALL PRICES LISTED ARE IN POUNDS STERLING
  ALL GOODS REMAIN THE PROPERTY OF MARK SARGENT UNTIL FULLY PAID FOR
ALL STOCK IS AVAILABLE FOR SALE SUBJECT TO BEING UNSOLD
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE AND ARE ERROR AND OMISSIONS EXCEPTED.
ALL ITEMS ARE SOLD AS GENUINE, UNLESS OTHERWISE STATED OR  DESCRIBED 'SOLD AS IS' or 'SOLD AS SEEN'
(This will be clearly stated in the description and is only relevant to the regularly updated sections. All basic section stamps are guaranteed as genuine).
All items sold with a Certificate of Authenticity are sold with the opinion of that certificate only. Any subsequent Opinion will not be grounds for any refund or return.
 ALL STAMPS ARE SOLD UNDER THE VAT GLOBAL ACCOUNTING SCHEME.
VAT cannot be added or deducted for any order whatever the country of delivery.

POSTING AND INSURANCE POLICY
By placing any order from this website, by whatever means, you are agreeing to the following:
The postage options and their relevant Insurance levels are of your choosing as detailed on my Postage Costs page (see link above).
By choosing one of the available options you are agreeing to accept the terms and level of compensation described therein.
All compensation is subject to whatever payment is agreed by Royal Mail or any other carrier that maybe used.
Any attempt to default on these terms will be pursued vigorously through the UK Courts if necessary.

RETURNS AND REFUNDS
Every item supplied is sent with a full refund policy if not to your expectations. For UK customers, 14 days from the date of sending is allowed for any return. The 14 days is extended for time to allow for overseas delivery. All I ask is that overseas customers email me within 14 days, of their intention to return the item(s). 
If items are returned for no other reason than just not liking something, then I reserve the right not to refund postage costs. For bulk standard issues, I will generally replace the item(s) in the first instance, unless I feel that the expectation is too high, then I will refund immediately. Though I've hardly ever had any problems.
We will not be liable for the replacement of any goods under any guarantee if they have been damaged or misused.
All guarantees are in addition to your statutory consumer rights.

PAYMENT METHODS

Payment by any of the above credit and debit cards are accepted
All card payments are drawn in Pounds Sterling and are based on the exchange rate set by your card company.

 Payment by Paypal is also accepted subject to the conditions stated on the Paypal checkout Page. Payment must be made in GB Pounds. 
My paypal account for payments is markastampsforsale.co.uk
You must supply a valid email address for this option, as we will use this to contact you.

I also accept Bankers Draft, GB Personal Cheques (please allow time for clearance), Bank transfer and Cash (sent your risk), in either GB Sterling, US Dollars or Euros.
Exchange rate for Dollars and Euros will be set by using the mid buy/sell tourist exchange rate set by my bank on the day of checking. All totals to pay will be rounded up to accept notes only (no Coins).

You will find it useful to read my Order by Post and How to use my website pages
 ( Links are at the top of every main page)

You can of course place your order by Phone or Fax if you wish. Details are on the Home page.

Please allow for extra postage if ordering bulky lots. Surplus will be credited or refunded.